Terms of Service

Bookings

Bookings are confirmed upon written approval. Estimated times include prep and wrap. Holds are valid for 72 hours unless otherwise agreed. We may request a deposit to secure dates. Client must provide access, approvals, and necessary materials on time.

• Holds automatically expire unless converted to a confirmation.
• Schedule changes require written notice and are subject to availability.
• Overtime beyond the estimate may be billed at our standard hourly rate.

Payments

Prices shown are in USD and may change. Payment terms are provided with each quote. Invoices are due on receipt unless specified. Late balances may accrue 1.5% monthly (or the maximum permitted by law).

• Accepted methods: bank transfer, major cards, and ACH where applicable.
• Deposits, if requested, are non-refundable after work begins.
• Taxes and third‑party fees (licenses, locations, talent) are billed at cost plus handling where applicable.

Cancellations

Sessions canceled within 48 hours may incur a fee to cover preparation costs. Rescheduling is subject to availability and may carry change fees, including any third‑party costs that are non‑recoverable.

• Cancel ≥ 7 days before start: deposit refundable minus actual expenses.
• Cancel 48h–7 days: 50% of agreed fee plus incurred third‑party costs.
• Cancel < 48h: 100% of day rate for booked time plus non‑recoverable costs.

Usage Rights

Usage rights are specified per project. Absent a license, personal portfolio use is granted to the studio. Client receives only the rights explicitly granted in writing and only after payment is complete.

• No rights are transferred for unpaid work.
• Source files are not included unless specified in the agreement.
• Third‑party content remains subject to their respective licenses.

Acceptable Use

Do not misuse our services or website. You agree not to:

• Attempt unauthorized access, scraping beyond fair use, or security testing without consent.
• Upload malicious code, infringing content, or personal data without lawful basis.
• Use deliverables in contexts that are illegal, defamatory, or violate third‑party rights.

Liability

We work carefully; however, equipment or scheduling issues may require rescheduling or equivalent solutions. To the maximum extent permitted by law, our aggregate liability is limited to the fees paid for the specific project giving rise to the claim. Neither party is liable for indirect or consequential damages.

• Force majeure applies to events beyond reasonable control.
• Client is responsible for permits, safety compliance, and accurate information.
• Insurance certificates available on request for productions where required.

Data Protection

We process only the data necessary to deliver services and operate the website. When acting as a processor, we follow the client’s documented instructions. Please review our privacy notices where applicable.

Governing Law

These terms are governed by the laws of the applicable jurisdiction stated on your invoice or statement of work. Disputes will be resolved in those courts, unless both parties agree to an alternative method such as arbitration.

Contact

Questions about these terms? Reach us at [email protected] or call +1 (347) 582-9134.